Return Policy

Merchandise purchased online may be returned within 10 days of the date you receive it. Items received after this time period will be denied. Returns MUST be received in NEW, UNWORN, and UNWASHED condition with tags attached and accompanied with original receipt. Shipping charges are non-refundable. Product refunds will be issued once returns are received, inspected and approved.

Returned shipping charges are the responsibility of the buyer. Once we have received your package your refund will be processed within 7 business days. You will be notified via the email address listed on your account when order was placed and store credit will be issued electronically.

Returns may be shipped back via the carrier of the customer's choice.  Any associated fees for return shipping is responsibility of the customer.

Please send returns to:
Diamonds and Dimples
654 Highland Avenue, #19
Fort Thomas, Kentucky 41075
T: 859-630-3828


Items that are Not Returnable/Refundable/Exchangeable:
• 
Red Line Sale/Clearance Merchandise
• 
Jewelry

• Sunglasses



Please inspect your order immediately upon receipt. If you believe you have received defective merchandise, an incorrect item, or damaged merchandise you MUST contact us within 3 days of receipt. 



Diamonds and Dimples reserves the right to deny any return or exchange that does not follow the guidelines listed above. If denied, merchandise will be shipped back at the cost of the customer.



Please email us at diamondsandimplescb@gmail.com or call (859) 630-3828 Monday-Friday 9am-5pm EST with any questions.